Recovery does not send notification

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Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Recovery does not send notification

Post by Bitflogger »

Hello, I'm running v5.6.14 on a 64-bit CentOS VM.

Please see the case of the same name from Jun 12, 2019.

We are still having the problem, apparently associated with the Nagios Core, but I believe our upgrades to Nagios XI have included an upgrade from Core 3.x to 4.x.

Since its been more than 1 year, can you give me any additional guidance?

Thanks!

Earl
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Recovery does not send notification

Post by cdienger »

Please PM me a fresh profile as well as a copy of the nagios.log file that contains the behavior - this may be /usr/local/nagios/var/nagios.log or an achieved log found in /usr/local/nagios/var/archives/. Please also provide the name of the host and service.
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Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Re: Recovery does not send notification

Post by Bitflogger »

Hello,

I think I have given you the correct information, unless the PM submissions did not work as I expected.

Earl
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Recovery does not send notification

Post by cdienger »

You appear to be running into the issue described at https://github.com/NagiosEnterprises/na ... issues/759. I will +1 it to give it a bit more priority.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Re: Recovery does not send notification

Post by Bitflogger »

Hello,

OK. It is a problem for us because our Operators are supposed to pester technical staff until an OK e-mail is received.

Its a little dismaying because I reported the bug back in core v3.

Please lock the case.

Earl
scottwilkerson
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Location: Nagios Enterprises
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Re: Recovery does not send notification

Post by scottwilkerson »

Bitflogger wrote:Hello,

OK. It is a problem for us because our Operators are supposed to pester technical staff until an OK e-mail is received.

Its a little dismaying because I reported the bug back in core v3.

Please lock the case.

Earl
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