Downtime

[progressive.nagiosXI]

Hi Support team,

we put recurring downtime for the host-group but maintenance not activated on daily basis as per scheduled downtime.

Please check snap and help

Thanks

[benjaminsmith]

Hi,

Let's make sure the cron service is running (if that's stopped it's not going to start the job).

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systemctl status crond

If that's running and it's still not working, please post a tail output of the cron log and PM the system profile to further troubleshoot.

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tail -n 25 /var/log/cron

Thanks, Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button

[progressive.nagiosXI]

Hi Benjamin,

details shared in PM.

Thanks

[benjaminsmith]

Hi,

Got the profile, thanks! I located this downtime entry in the configurations, but I'm not seeing any direct errors in the logs. There's a special log for recurring downtime, can you upload or PM that as well.

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/usr/local/nagiosxi/var/recurringdowntime.log

Let's also verify the permissions on the configuration file.

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 ls -l /usr/local/nagios/etc/recurringdowntime.cfg

--Benjamin

[progressive.nagiosXI]

Hi Benjamin,

Please share the update on the below issue, we shared the required details in PM(10Dec.)

If any other detail require please let us know

Code: Select all

Re: Downtime
Sent: Thu Dec 10, 2020 12:34 pm
From: progressive.nagiosXI
To: benjaminsmith 

Thanks

[benjaminsmith]

Hi,

Thanks for that log, it looks like the downtime isn't being scheduled since it's not set to run in December.

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	months_of_year		,jan,feb,mar,apr
	svcalso			1
	schedule_type		hostgroup
	hostgroup_name		xxxxs_Brxxxxx_Server

Try editing the settings for this downtime operating adding the other months and let me know if it starts scheduling after that. To adjust the settings go to Home > Incident Management > Recurring Downtime

--Benjamin