Alerts not sending

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Josefius
Posts: 3
Joined: Tue Jul 22, 2025 10:02 am

Alerts not sending

Post by Josefius »

I have a Nagios Log Server verison 2024R1.3.4 running on RHEL 9 what will not send notification emails.

This server is configured to alert when someone logs in, the threshold settings:
Image

Query:
"query_string": {
"query": "(type:\"syslog-nimble\") (host:\"10.<snip>\" OR host:\"10.<snip>\" OR host:\"10.<snip>\") AND (\"Status:Succeeded\" OR \"Status:Failed\") not (object:admin access type:su) not (access type:oauth client ip:127.0.0.1)"

Image

The email method is SMTP to Office365, the host is allowed to relay.

I would appreciate any guidance,

Thanks, in advance.

Joe
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jmichaelson
Posts: 383
Joined: Wed Aug 23, 2023 1:02 pm

Re: Alerts not sending

Post by jmichaelson »

Hi Josefius

Do the alerts show up on the alerts page as an active alert?
Please let us know if you have any other questions or concerns.

-Jason
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Josefius
Posts: 3
Joined: Tue Jul 22, 2025 10:02 am

Re: Alerts not sending

Post by Josefius »

When I click "Alert History" and filter for "Warning" nothing shows up. it's all "OK". I know the query is highlighting what I am filtering for.
User avatar
Josefius
Posts: 3
Joined: Tue Jul 22, 2025 10:02 am

Re: Alerts not sending

Post by Josefius »

Would the not tagging as a 'warning' be related to this?

"filter": {
"bool": {
"must": [
{
"range": {
"@timestamp": {
"from": 1752774069635,
"to": 1752860469635
DoubleDoubleA
Posts: 286
Joined: Thu Feb 09, 2017 5:07 pm

Re: Alerts not sending

Post by DoubleDoubleA »

@Josefius are other alerts sending via email and it's just that this one isn't, or email alerts aren't functioning at all?
kg2857
Posts: 499
Joined: Wed Apr 12, 2023 5:48 pm

Re: Alerts not sending

Post by kg2857 »

If there are no alerts the issue isn't that alerts aren't being mailed, it's that they never happened. I'd change the thresholds and login as the user in question.
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