Not show version correctly in NagiosXI UI for 2026R1.0.1 upgrade

[jniu]

Upgraded from 2026R1 to 2026R1.0.1, but it doesn't show the version correctly in UI, and Check Update option still shows installed version is 2026R1. Any idea what's missing?


drwxr-xr-x 3 root root 89 Nov 5 09:00 nagiosxi
-rw-r----- 1 root root 5799592810 Nov 11 07:17 nagiosxi-2026R1.0.1-1.el9.x86_64.tar.gz
[root@awsgemprdlap12 rpms_2026R101]# cd nagiosxi/
[root@awsgemprdlap12 nagiosxi]# ll
total 772
-rwxr-xr-x 1 root root 1206 Nov 5 09:00 fullinstall
-rw-r--r-- 1 root root 2472 Nov 5 09:00 GPG-KEY-NAGIOS-V3
drwxr-xr-x 3 root root 671744 Nov 5 09:05 offline-nagiosxi
-rwxr-xr-x 1 root root 3857 Nov 5 09:00 upgrade
[root@awsgemprdlap12 nagiosxi]# ./upgrade
Checking install type...
Install type: offline

Installation check passed.
44 files removed
Offline - nagiosxi 168 MB/s | 5.1 MB 00:00
Last metadata expiration check: 0:00:01 ago on Wed 12 Nov 2025 03:58:13 PM PST.
Package nagiosxi-2026R1-1.el9.x86_64 is already installed.
Dependencies resolved.
=======================================================================================================================================================================================================
Package Architecture Version Repository Size
=======================================================================================================================================================================================================
Upgrading:
nagiosxi x86_64 2026R1.0.1-1.el9 offline-nagiosxi 70 M
nagiosxi-mrtg x86_64 2026R1.0.1-1.el9 offline-nagiosxi 249 k
nagiosxi-nagioscore x86_64 2026R1.0.1-1.el9 offline-nagiosxi 4.0 M
nagiosxi-nagiosplugins x86_64 2026R1.0.1-1.el9 offline-nagiosxi 2.3 M
nagiosxi-nagvis x86_64 2026R1.0.1-1.el9 offline-nagiosxi 1.7 M
nagiosxi-ndoutils x86_64 2026R1.0.1-1.el9 offline-nagiosxi 267 k
nagiosxi-nrds x86_64 2026R1.0.1-1.el9 offline-nagiosxi 9.7 M
nagiosxi-nrpe x86_64 2026R1.0.1-1.el9 offline-nagiosxi 89 k
nagiosxi-nsca x86_64 2026R1.0.1-1.el9 offline-nagiosxi 56 k
nagiosxi-nxti x86_64 2026R1.0.1-1.el9 offline-nagiosxi 58 k
nagiosxi-phantomjs x86_64 2026R1.0.1-1.el9 offline-nagiosxi 19 M
nagiosxi-pnp x86_64 2026R1.0.1-1.el9 offline-nagiosxi 35 k
nagiosxi-shellinabox x86_64 2026R1.0.1-1.el9 offline-nagiosxi 7.1 k
nagiosxi-wmic x86_64 2026R1.0.1-1.el9 offline-nagiosxi 6.1 k

Transaction Summary
=======================================================================================================================================================================================================
Upgrade 14 Packages

Total size: 107 M
Is this ok [y/N]: y
Downloading Packages:
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
Preparing : 1/1
Upgrading : nagiosxi-wmic-2026R1.0.1-1.el9.x86_64 1/28
Running scriptlet: nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64 2/28
Upgrading : nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64 2/28
Running scriptlet: nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64 2/28
Failed to enable unit: Unit file shellinaboxd.service does not exist.
warning: %post(nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64) scriptlet failed, exit status 1

Error in POSTIN scriptlet in rpm package nagiosxi-shellinabox
Running scriptlet: nagiosxi-pnp-2026R1.0.1-1.el9.x86_64 3/28
Upgrading : nagiosxi-pnp-2026R1.0.1-1.el9.x86_64 3/28
Running scriptlet: nagiosxi-pnp-2026R1.0.1-1.el9.x86_64 3/28
Upgrading : nagiosxi-phantomjs-2026R1.0.1-1.el9.x86_64 4/28
Running scriptlet: nagiosxi-nxti-2026R1.0.1-1.el9.x86_64 5/28
Upgrading : nagiosxi-nxti-2026R1.0.1-1.el9.x86_64 5/28
Running scriptlet: nagiosxi-nxti-2026R1.0.1-1.el9.x86_64 5/28
Running scriptlet: nagiosxi-nsca-2026R1.0.1-1.el9.x86_64 6/28
Upgrading : nagiosxi-nsca-2026R1.0.1-1.el9.x86_64 6/28
Running scriptlet: nagiosxi-nsca-2026R1.0.1-1.el9.x86_64 6/28
Running scriptlet: nagiosxi-nrpe-2026R1.0.1-1.el9.x86_64 7/28
Upgrading : nagiosxi-nrpe-2026R1.0.1-1.el9.x86_64 7/28
Running scriptlet: nagiosxi-nrpe-2026R1.0.1-1.el9.x86_64 7/28
Running scriptlet: nagiosxi-nrds-2026R1.0.1-1.el9.x86_64 8/28
Upgrading : nagiosxi-nrds-2026R1.0.1-1.el9.x86_64 8/28
Running scriptlet: nagiosxi-nrds-2026R1.0.1-1.el9.x86_64 8/28
Running scriptlet: nagiosxi-ndoutils-2026R1.0.1-1.el9.x86_64 9/28
Upgrading : nagiosxi-ndoutils-2026R1.0.1-1.el9.x86_64 9/28
Running scriptlet: nagiosxi-ndoutils-2026R1.0.1-1.el9.x86_64 9/28
Upgrading : nagiosxi-nagvis-2026R1.0.1-1.el9.x86_64 10/28
Running scriptlet: nagiosxi-nagiosplugins-2026R1.0.1-1.el9.x86_64 11/28
Upgrading : nagiosxi-nagiosplugins-2026R1.0.1-1.el9.x86_64 11/28
Running scriptlet: nagiosxi-nagiosplugins-2026R1.0.1-1.el9.x86_64 11/28
Running scriptlet: nagiosxi-nagioscore-2026R1.0.1-1.el9.x86_64 12/28
Upgrading : nagiosxi-nagioscore-2026R1.0.1-1.el9.x86_64 12/28
warning: /usr/local/nagios/etc/nagios.cfg created as /usr/local/nagios/etc/nagios.cfg.rpmnew

Running scriptlet: nagiosxi-nagioscore-2026R1.0.1-1.el9.x86_64 12/28
Running scriptlet: nagiosxi-mrtg-2026R1.0.1-1.el9.x86_64 13/28
Upgrading : nagiosxi-mrtg-2026R1.0.1-1.el9.x86_64 13/28
Running scriptlet: nagiosxi-mrtg-2026R1.0.1-1.el9.x86_64 13/28
Running scriptlet: nagiosxi-2026R1.0.1-1.el9.x86_64 14/28
Upgrading : nagiosxi-2026R1.0.1-1.el9.x86_64 14/28
Running scriptlet: nagiosxi-2026R1.0.1-1.el9.x86_64 14/28
Cleanup : nagiosxi-2026R1-1.el9.x86_64 15/28
Cleanup : nagiosxi-mrtg-2026R1-1.el9.x86_64 16/28
Cleanup : nagiosxi-nagioscore-2026R1-1.el9.x86_64 17/28
Cleanup : nagiosxi-nagiosplugins-2026R1-1.el9.x86_64 18/28
Cleanup : nagiosxi-nagvis-2026R1-1.el9.x86_64 19/28
Cleanup : nagiosxi-ndoutils-2026R1-1.el9.x86_64 20/28
Cleanup : nagiosxi-nrds-2026R1-1.el9.x86_64 21/28
Cleanup : nagiosxi-nrpe-2026R1-1.el9.x86_64 22/28
Cleanup : nagiosxi-nsca-2026R1-1.el9.x86_64 23/28
Running scriptlet: nagiosxi-nxti-2026R1-1.el9.x86_64 24/28
Cleanup : nagiosxi-nxti-2026R1-1.el9.x86_64 24/28
Running scriptlet: nagiosxi-nxti-2026R1-1.el9.x86_64 24/28
Cleanup : nagiosxi-phantomjs-2026R1-1.el9.x86_64 25/28
Cleanup : nagiosxi-pnp-2026R1-1.el9.x86_64 26/28
Running scriptlet: nagiosxi-shellinabox-2026R1-1.el9.x86_64 27/28
Cleanup : nagiosxi-shellinabox-2026R1-1.el9.x86_64 27/28
Running scriptlet: nagiosxi-shellinabox-2026R1-1.el9.x86_64 27/28
Failed to set unit properties on shellinaboxd.service: Unit shellinaboxd.service not found.

Cleanup : nagiosxi-wmic-2026R1-1.el9.x86_64 28/28
Running scriptlet: nagiosxi-wmic-2026R1-1.el9.x86_64 28/28
Verifying : nagiosxi-2026R1.0.1-1.el9.x86_64 1/28
Verifying : nagiosxi-2026R1-1.el9.x86_64 2/28
Verifying : nagiosxi-mrtg-2026R1.0.1-1.el9.x86_64 3/28
Verifying : nagiosxi-mrtg-2026R1-1.el9.x86_64 4/28
Verifying : nagiosxi-nagioscore-2026R1.0.1-1.el9.x86_64 5/28
Verifying : nagiosxi-nagioscore-2026R1-1.el9.x86_64 6/28
Verifying : nagiosxi-nagiosplugins-2026R1.0.1-1.el9.x86_64 7/28
Verifying : nagiosxi-nagiosplugins-2026R1-1.el9.x86_64 8/28
Verifying : nagiosxi-nagvis-2026R1.0.1-1.el9.x86_64 9/28
Verifying : nagiosxi-nagvis-2026R1-1.el9.x86_64 10/28
Verifying : nagiosxi-ndoutils-2026R1.0.1-1.el9.x86_64 11/28
Verifying : nagiosxi-ndoutils-2026R1-1.el9.x86_64 12/28
Verifying : nagiosxi-nrds-2026R1.0.1-1.el9.x86_64 13/28
Verifying : nagiosxi-nrds-2026R1-1.el9.x86_64 14/28
Verifying : nagiosxi-nrpe-2026R1.0.1-1.el9.x86_64 15/28
Verifying : nagiosxi-nrpe-2026R1-1.el9.x86_64 16/28
Verifying : nagiosxi-nsca-2026R1.0.1-1.el9.x86_64 17/28
Verifying : nagiosxi-nsca-2026R1-1.el9.x86_64 18/28
Verifying : nagiosxi-nxti-2026R1.0.1-1.el9.x86_64 19/28
Verifying : nagiosxi-nxti-2026R1-1.el9.x86_64 20/28
Verifying : nagiosxi-phantomjs-2026R1.0.1-1.el9.x86_64 21/28
Verifying : nagiosxi-phantomjs-2026R1-1.el9.x86_64 22/28
Verifying : nagiosxi-pnp-2026R1.0.1-1.el9.x86_64 23/28
Verifying : nagiosxi-pnp-2026R1-1.el9.x86_64 24/28
Verifying : nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64 25/28
Verifying : nagiosxi-shellinabox-2026R1-1.el9.x86_64 26/28
Verifying : nagiosxi-wmic-2026R1.0.1-1.el9.x86_64 27/28
Verifying : nagiosxi-wmic-2026R1-1.el9.x86_64 28/28
Installed products updated.

Upgraded:
nagiosxi-2026R1.0.1-1.el9.x86_64 nagiosxi-mrtg-2026R1.0.1-1.el9.x86_64 nagiosxi-nagioscore-2026R1.0.1-1.el9.x86_64 nagiosxi-nagiosplugins-2026R1.0.1-1.el9.x86_64
nagiosxi-nagvis-2026R1.0.1-1.el9.x86_64 nagiosxi-ndoutils-2026R1.0.1-1.el9.x86_64 nagiosxi-nrds-2026R1.0.1-1.el9.x86_64 nagiosxi-nrpe-2026R1.0.1-1.el9.x86_64
nagiosxi-nsca-2026R1.0.1-1.el9.x86_64 nagiosxi-nxti-2026R1.0.1-1.el9.x86_64 nagiosxi-phantomjs-2026R1.0.1-1.el9.x86_64 nagiosxi-pnp-2026R1.0.1-1.el9.x86_64
nagiosxi-shellinabox-2026R1.0.1-1.el9.x86_64 nagiosxi-wmic-2026R1.0.1-1.el9.x86_64

Complete!

Nagios XI Upgrade Complete!
---------------------------

[DoubleDoubleA]

Hi @jniu,

Thanks for your note.

It looks like you might have an offline installation is that correct? We have a known issue with the rpm update where it will sometimes report success when the update is not successful. If you would please open a support ticket, the support team can work with you to get that corrected.

Thanks,

Aaron

[jniu]

I also tried on a different server, with exactly the same procedure, it rendered the same result, that version didn't show correctly as 2026R1.0.1, Check Update option still shows the installed version 2026R1.

[DoubleDoubleA]

Yep. It's an update bug on our part. Please put in a support ticket, they will work you through it.