Unexpected error in "SNMP Walk Jobs"

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bergna
Posts: 12
Joined: Wed Jan 15, 2020 9:53 am

Unexpected error in "SNMP Walk Jobs"

Post by bergna »

Hello!!
I can't open this window in GUI (Nagios XI 2026R1) and error is seeing as attachment.

I'm using modern theme,

Additionally, I can't open Neptune Theme in any circumstances with same error

Thanks in advance for your help

Juan Jose
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lgute
Posts: 415
Joined: Mon Apr 06, 2020 2:49 pm

Re: Unexpected error in "SNMP Walk Jobs"

Post by lgute »

Hi @bergna,

Thanks for reaching out. There have been a lot of changes to XI that may address the issues you are having. Would it be possible for you to backup your system and try upgrading to 2026R1.2?
Please let us know if you have any other questions or concerns.

-Laura
bergna
Posts: 12
Joined: Wed Jan 15, 2020 9:53 am

Re: Unexpected error in "SNMP Walk Jobs"

Post by bergna »

Thanks Laura for your response!!!
I'll try to ugrade it ASAP

Juan
User avatar
lgute
Posts: 415
Joined: Mon Apr 06, 2020 2:49 pm

Re: Unexpected error in "SNMP Walk Jobs"

Post by lgute »

You are welcome Juan (@bergna). Please let us know if that helps or not.
Please let us know if you have any other questions or concerns.

-Laura
bergna
Posts: 12
Joined: Wed Jan 15, 2020 9:53 am

Re: Unexpected error in "SNMP Walk Jobs"

Post by bergna »

Hello @igute!!!
I don't migrate yet, but i'll try
bergna
Posts: 12
Joined: Wed Jan 15, 2020 9:53 am

Re: Unexpected error in "SNMP Walk Jobs"

Post by bergna »

I tried to update to 2026R2 my testing instance and it was an error that I attached..what can i do?

Thanks
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cdietsch
Posts: 57
Joined: Wed Aug 06, 2025 9:12 am

Re: Unexpected error in "SNMP Walk Jobs"

Post by cdietsch »

Hi @bergna

It looks like libcurl-devel package isn't installed. For an EL based system run the following as root and then retry the upgrade

Code: Select all

dnf install libcurl-devel -y
For a Debian or Ubuntu system you'll want to run the following (as root) and retry the upgrade.

Code: Select all

apt-get install libcurl4-openssl-dev
Good luck!
Cheers,
- Cole
bergna
Posts: 12
Joined: Wed Jan 15, 2020 9:53 am

Re: Unexpected error in "SNMP Walk Jobs"

Post by bergna »

Thanks @cdietsch

with your help, I was able to upgrade Nagios to 2026R1.2.

But continuig with original problem, when I went to "SNMP Walk Jobs", screen is blank.
Aditionaly I've change my profile to "Neptune Light" and can´t see anythig...all is blank..How can I reverse my profile from server console (ssh)? (if there isn´t another solution jeje)

Regards
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