email alerts only send to email set in account info

[mvp]

Hello,
Alerting is not working to its potential.
I am receiving email alerts ONLY from the email address that was set in
>configure
>my account settings
>Account information
'email address' field
I have set-up multiple users that should receive emails & they do not receive any alerts.

[lmiltchev]

I would recommend following the steps, outlined on our wiki page for troubleshooting notification problems:

http://support.nagios.com/wiki/index.ph ... n_Problems

Note: Each user in Nagios XI can set his/her notification preferences. You have to make sure that notifications for this user are enabled, that the correct email address is entered, etc. You can masquerade as this user (Admin->Manage Users), then click on the username in the upper right corner (next to: Logged in as:"), and try to send a test notification. This should be a good starting point.

[mvp]

This issue has been resolved. There were some changes that were made as I posted this issue. Thanks for your help.

[lmiltchev]

I'm glad it's resolved now! Thanks for the feedback!