Respond Links getting Cut

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Respond Links getting Cut

Post by isadmin »

We receive our alerts via text on Iphones etc....the respond links are getting chopped and breaking the link so that you cant easily click them to acknowledge alerts.
i.e
Respond: https://server.domain.
(Con't) 3 of 3
com/url/rr.php?uid=daaiwjemqwpjmema3242mipefdp34p(End)

Is there a formatting trick or solution to fix this?
Thanks!
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Respond Links getting Cut

Post by scottwilkerson »

Unfortunately the texts get chopped at 160 chars. One thing you could try would be to change the message format to put the %responseurl% at the beginning of the message. This way, it would be something else that gets chopped
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Respond Links getting Cut

Post by isadmin »

Great Idea! That works for me Scott!
isadmin
Posts: 151
Joined: Thu Nov 08, 2012 10:49 am

Re: Respond Links getting Cut

Post by isadmin »

I also found just putting the phone number as the email address works under most providers.
Locked