Nagiosxi email notifications are 1 hour behind...

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kiplingm
Posts: 12
Joined: Thu Sep 23, 2010 8:27 am

Nagiosxi email notifications are 1 hour behind...

Post by kiplingm »

Hi,

Emails received from my xi box are stamped one hour behind, but my system time shows the correct time and time zone (correct symbolic link, etc.)

searches of google and this forum have not yielded an answer.

Thank you in advance,
Kipling
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by mguthrie »

Are you using our VM, or is it manual install?

If it's a manual install, can you give us your distro information? We'll see what we can figure out from there.
kiplingm
Posts: 12
Joined: Thu Sep 23, 2010 8:27 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by kiplingm »

Hi,

Thanks for the reply. I am using your VM - latest build: Nagios XI 2009R1.3F

Thanks in advance!
Kipling
kiplingm
Posts: 12
Joined: Thu Sep 23, 2010 8:27 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by kiplingm »

Hi,

Still looking for a resolution for this. What other information should I be gathering? What else can I try?

Thank you,
Kipling
tonyyarusso
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Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
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Re: Nagiosxi email notifications are 1 hour behind...

Post by tonyyarusso »

Might this be controlled by the client or a relaying SMTP server outside of XI, especially if set to use SMTP instead of sendmail?
Tony Yarusso
Technical Services
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kiplingm
Posts: 12
Joined: Thu Sep 23, 2010 8:27 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by kiplingm »

Thank you for the reply.

It appears that the time issue extends to the "Last Updated:" titles in the dashboards. These are also behind.

When I go to the console of the server itself, 'data' does return the correct date/time/tz
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by mguthrie »

You might try restarting your Nagios engine, and see if it syncs up again with the server's time.
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA
Contact:

Re: Nagiosxi email notifications are 1 hour behind...

Post by tonyyarusso »

Another thing to check would be the timezone defined for PHP in the php.ini file, as this can be different from the system one.
Tony Yarusso
Technical Services
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kiplingm
Posts: 12
Joined: Thu Sep 23, 2010 8:27 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by kiplingm »

Tony,

Thanks! The timezone in the php.ini was incorrect (Chicago instead of New_York).

Corrected the setting, rebooted, all is well.

Thanks again,
Kipling
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admin
Site Admin
Posts: 256
Joined: Mon Oct 12, 2009 8:21 am

Re: Nagiosxi email notifications are 1 hour behind...

Post by admin »

Glad to hear that fixed it!
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Ethan Galstad
President
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