Email Notifications Subject line change

[aravindreddy114]

Hi
How con change the Subject line of the email Notifications that i am receiving
Thanks

[abrist]

A few questions:
1. Are you using Enterprise or standard XI?
2. Are you using the xi notification handlers or the core ones?

[aravindreddy114]

We are using nagios XI enterprise trail version.
We are using xi notification handlers

[costanza2k1]

In XI go to Admin > Notification Management (on left hand menu under users). You can modify the subject and message itself.

[aravindreddy114]

I changed the Host Alert Subject and Service Alert Subject, but i am still receiving the Old message. Should i make additional changes

[slansing]

You must be using contacts then. In which case you can change it through the command in the CCM:

Navigate to Configure > CCM > Commands > notify-host-by-email / notify-service-by-email

If you are indeed using contacts which also have users navigate to Admin > Notification Settings Management and make the changes there. Which is almost the same as what was suggested above by costanza.

[costanza2k1]

I had the same issue a while back and had to make sure I saved my setting and also write the config. Don't know if that's why.

[sreinhardt]

Most likely the issue is that nagios needs to reload the changes into core so that the messages can be passed correctly. I believe you are correct that you must save the changes, then write config or restart nagios service.