Exchange OWA HTTPS Error

[toleolu]

Set up monitoring of an exhange server using the Monitoring Wizard for Exchange, it's a 2010 Exchange server. We selected OWA HTTPS and we get the following error:

HTTP/1.1 500 Internal Server Error

Service command is:

check_xi_service_http! -H svr*****01.hhsc.org -f ok -I XX.X.XXX.XX -u "/exchange/" -S

The Exchange Server Admin is asking:

"Do you know how it checks OWA HTTPS? Does it use an account to connect?"

We're also getting a warning on HTTP OWA:

HTTP/1.1 403 Forbidden

But we're not too worried about that one right now. Everything else is being monitored properly.

Mahalo;

Charles

[nscott]

Perhaps if I answer the questions your admin was asking, that might help solve them:

1) It uses check_http plugin, which attempts to connect to the given host and the given path using the given port. It can use a username/password, however our check does not. I looked at our wizard and it can use a password on the backend, but its not programming into the frontend. Would this be causing 500s for your https? Are you using a nonstandard port for https?