URL is Blank

[afernandez]

im trying to go to my nagiosxi webpage, but when i do 192.168.130.50/nagiosxi i only see a blank page nothing else.

If i do 192.168.130.50 i get :
"welcome to nagios" then i click on "Access Nagios XI"

I get the blank page

Help please

[afernandez]

ok i see something on the logs:

Can't connect to MySQL server ip addres of database

how do i troubleshoot this?

please?

[afernandez]

we bought license i dont have permission to post in customer forums

[afernandez]

Fter fixing the mysql connection problem still i can not acces the nagios url and i can see in the nagiosxi server logs that the monitoring is going on is just the url that dont work

help please

[afernandez]

I am sorry here are the details you request for a prompt resolutiuon i apologize i didnt read the guide lines, if there is anything else you need , just let me knowFor all support requests, we need to know:

What version of Nagios XI are you using? 2012r2.5-1

Linux Distribution and version? Centos release 6.4 (final)
32 or 64bit? 64 bit

VMware Image or Manual Install of XI? VMware Image

Are there special configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL? there is a proxy

[abrist]

Just a note: Do not bump your own posts as we try to answer threads based on age, with the oldest first. Bumping will delay our response to you. You are welcome to edit your last post in a thread to update it will more information though.

Lets start with the server logs:

Code: Select all

tail -25 /var/log/httpd/error_log

[afernandez]

I am sorry here the log:

http://paste.debian.net/61685/

[abrist]

I think there is something wrong with that paste site:

Software error:

Global symbol "$ip" requires explicit package name at lib//Paste.pm line 242.
Compilation failed in require at /var/www/vhosts/paste.debian.net/paste.pl line 28.
BEGIN failed--compilation aborted at /var/www/vhosts/paste.debian.net/paste.pl line 28.

[tmcdonald]

Looks like that URL is having some internal server problems. Can you post the log to pastebin or something else? Be sure as always to edit out sensitive information.