Operations Center not displaying information.

[TBT]

In Fusion 2012R1.6, both Tactical Overview and Tactical Summary are displaying information, but Operations Center is empty.

[slansing]

Can you access the Ops Center and then run:

Code: Select all

tail -25 /var/log/httpd/error_log

Then share the output here. Thanks!

[TBT]

Code: Select all

[Sun Oct 27 03:13:05 2013] [notice] Digest: generating secret for digest authentication ...
[Sun Oct 27 03:13:05 2013] [notice] Digest: done
[Sun Oct 27 03:13:06 2013] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.0-fips configured -- resuming normal operations
[Mon Oct 28 10:03:19 2013] [error] [client 10.2.26.252] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14
[Mon Oct 28 10:04:03 2013] [error] [client 10.2.26.252] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14, referer: https://domain.com/Nagios+Guidelines+and+Documentation
[Mon Oct 28 10:21:32 2013] [error] [client 10.2.1.34] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14
[Mon Oct 28 10:29:30 2013] [error] [client 10.2.1.34] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14
[Mon Oct 28 10:40:01 2013] [error] [client 10.2.26.252] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14
[Mon Oct 28 11:29:50 2013] [error] [client 10.2.26.251] PHP Notice:  Undefined index: user_id in /usr/local/nagiosfusion/html/includes/utils-dashboards.inc.php on line 14
[Mon Oct 28 11:31:27 2013] [error] [client 10.2.26.252] PHP Warning:  file_put_contents(/usr/local/nagiosfusion/tmp/fusion_components_api_versions.xml): failed to open stream: Permission denied in /usr/local/nagiosfusion/html/admin/components.php on line 573, referer: https://domain.com/nagiosfusion/admin/components.php
[Mon Oct 28 11:31:44 2013] [error] [client 10.2.26.252] PHP Warning:  file_put_contents(/usr/local/nagiosfusion/tmp/fusion_dashlets_api_versions.xml): failed to open stream: Permission denied in /usr/local/nagiosfusion/html/admin/dashlets.php on line 440, referer: https://domain.com/nagiosfusion/admin/dashlets.php

[slansing]

What user are you logged in as? If it is not the nagiosadmin, what rights does it have?

[TBT]

What user are you logged in as? If it is not the nagiosadmin, what rights does it have?

Logged in as my user, with Fusion authorization level Admin.

[lmiltchev]

Did you just install the component? It takes a while before the data gets populated.

[TBT]

Did you just install the component? It takes a while before the data gets populated.

No. Nothing has been installed since we upgraded to 2012R1.6 few days after it was released.

[lmiltchev]

Go to: Admin->Manage Components and see what is the version number of the Operations Center component. Mine is 1.1 and I am not having any issues.

You may also try removing the component and reinstalling it (Admin->Manage Components->...->Browse->Upload Component). You can download the latest component from the Nagios Exchange:

http://exchange.nagios.org/directory/Ad ... nt/details

[TBT]

- Version 1.1
- Your suggestion produced the same result
- I also noticed the following Dashlets display no information: Open Problem Summary, Open Host Problems, Open Service Problems

[lmiltchev]

I am not able to reproduce the issue in house. Can you view the info if you log in as a different user (nagiosadmin, etc.)? Is SELinux disabled?