Updating components

Pilly170 · Post by **Pilly170** » Thu Jan 16, 2014 6:41 am

Hi,

When I goto update components, I click on the download link, then I'm taken to the subscription page rather than download.

Any ideas why this is happening?

Post by **BanditBBS** » Thu Jan 16, 2014 9:06 am

It may be one of the components that are for paying customers only. If so, and you have an active subscription, you just have to login and download from that link. This happens with quite a few of them.

Post by **lmiltchev** » Thu Jan 16, 2014 10:44 am

@Pilly170

Are you able to access this page? Please, let us know if you have any issues.

@BanditBBS

Thanks, BanditBBS!

Pilly170 · Post by **Pilly170** » Thu Jan 16, 2014 10:47 am

Gives me the library.... that right?

slansing · Post by **slansing** » Thu Jan 16, 2014 10:50 am

Yes, once you log in you should be placed at the customer downloads section.

tmcdonald · Post by **tmcdonald** » Thu Jan 16, 2014 10:50 am

It should give you this:

Pilly170 · Post by **Pilly170** » Thu Jan 16, 2014 10:53 am

soon as i click on one of the options, I'm taken to the subscription page

tmcdonald · Post by **tmcdonald** » Thu Jan 16, 2014 10:55 am

Have you logged in?

Pilly170 · Post by **Pilly170** » Thu Jan 16, 2014 10:58 am

on the right is my username and the logout button so I will assume yes.

slansing · Post by **slansing** » Thu Jan 16, 2014 12:12 pm

You should be able to find the component and update it through Admin > Manage Components now, or are you still having issues reaching the actual download links for the aforementioned components?

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Updating components

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