SNMPv3 Port Status = Unknown - No info is being retrieved

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lucas.shelton
Posts: 48
Joined: Fri Apr 24, 2015 3:21 pm

SNMPv3 Port Status = Unknown - No info is being retrieved

Post by lucas.shelton »

I am trying to configure Nagios to talk to my edge routers via SNMP v3 and it states No info is being retrieved for port status. It is getting the info for port bandwidth however. Any ideas as to what is going on?
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tgriep
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Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: SNMPv3 Port Status = Unknown - No info is being retrieve

Post by tgriep »

Are you running the Network Switch / Router Wizard?
If so you may want to upgrade to the latest. Go to Admin > Manage Config Wizards.
Click on the check for updates button and upgrade the wizard if needed.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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