Cannot remove hostgroup from notification in service

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ChathamDaleJ
Posts: 55
Joined: Tue Jul 02, 2013 10:44 am

Cannot remove hostgroup from notification in service

Post by ChathamDaleJ »

I cannot remove a contactgroup from contact groups for a service. I traced templates all the way back, there are no servicegroups. I can't figure out where it's coming from. It appears to perhaps be in the database. I looked through the files and it appears in objects.cache. I cannot find a configuration file in nagios/etc that would create what is in objects.cache.

????

Thanks,

Dale
ChathamDaleJ
Posts: 55
Joined: Tue Jul 02, 2013 10:44 am

Re: Cannot remove hostgroup from notification in service

Post by ChathamDaleJ »

I stopped nagios, deleted objects.cache and restarted. All is as it should be.

Seems a bit awkward a process, though. Is there a better way to do this?

Thanks,

Dale
bwallace
Posts: 1145
Joined: Tue Nov 17, 2015 1:57 pm

Re: Cannot remove hostgroup from notification in service

Post by bwallace »

One should be able to simply complete this task via the UI, taking the route you describe is rather clunky and should not be necessary.

Via UI:
Configure > Core Config Manager > Services...once you select the service in which you want to alter, you'll be brought to the 'Service Management' window. Click on the 'Alert Settings ' tab, then 'Manage Contact groups'

--Was this the area where you originally tried to remove the contact group? If not, please let us know where.
--Did you encounter any errors along the way? If so, please provide a screenshot or text of such.
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