Email alerts won't stop after upgrade

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
jrader
Posts: 14
Joined: Mon May 11, 2015 9:42 am

Email alerts won't stop after upgrade

Post by jrader »

CentOS Linux 7 (Core)
64 Bit
Manual install of XI
Hardware-Cisco UCS blade

Was previously running Nagios XI 2014R2.6 and just upgraded to Nagios XI 5.5.8 and had a problem with our NRPE checks reporting "Could not construct return packet in NRPE handler check client side alerts" and found out that -2 had to be added to the command with the new version. Have most of those fixed and all checks are green looking at the web interface but we are still getting constant alerts for the error we had right after the upgrade. We had about 3000 unhandled issues now down to 172 so I'm wondering if it's just going to take time to clear out but it's been over an hour now. I ran the mailq command and it was empty. Fairly new to our environment and I just took over the reigns since our old admin left so any help would be greatly appreciated.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Email alerts won't stop after upgrade

Post by npolovenko »

*Replied in the ticket.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
jrader
Posts: 14
Joined: Mon May 11, 2015 9:42 am

Re: Email alerts won't stop after upgrade

Post by jrader »

Yep please close this, it wasn't opened right away since it needed approval so was a bit delayed.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Email alerts won't stop after upgrade

Post by scottwilkerson »

jrader wrote:Yep please close this, it wasn't opened right away since it needed approval so was a bit delayed.
Closing thread
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked