OK service state stays in the SOFT state type

[smersh]

Hello,
I'm running 5.6.3 on CentOS 7.
Sometimes I have the OK service state stuck in the SOFT state type in the State History.
In fact, the state is HARD, if checked in the Service Status Details.
There is something wrong with the attempts counter, note 2 of 3 attempts in the State History and 1 of 3 attempts in the Service Status Details.

This also badly affects the availability report, because OK service state is not accounted, while the "Include Soft States" option is "No".

[swolf]

Hi,

Is this an issue you've noticed in previous versions? If not, what version of XI were you running before?

Also, can you PM me your system profile?

[smersh]

Hi,
I've opened a ticket for this issue. It's a known problem with the core, will be fixed sometimes.

The issue you are experiencing is a known bug in Nagios Core.
See this link for more details.
https://github.com/NagiosEnterprises/na ... issues/651

It is currently being looked at and the release time is unknown for when a fix is available.

Regards,
NJ

[mbellerue]

We will follow up with you on the ticket for this issue, and close this thread.