Problem update NagiosXI via console

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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eSailVite
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Joined: Thu Feb 14, 2019 2:18 am

Problem update NagiosXI via console

Post by eSailVite »

Hi,

I have tried update my nagios xi and not working... All the time show me "Update in progress. Please wait. Update may take a few minutes.
"
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scottwilkerson
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Re: Problem update NagiosXI via console

Post by scottwilkerson »

This can happen on some systems due to permissions issues.

Can I have you run the manual upgrade following the procedure in this document
https://assets.nagios.com/downloads/nag ... ctions.pdf
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FLCUISIT
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Re: Problem update NagiosXI via console

Post by FLCUISIT »

I am having a similar issue. I ended up doing a manual update at the console, and that completed successfully. However, the GUI still shows that an update is in progress. Is there a way to clear that message out and validate that it has been updated?

# grep xiver /usr/local/nagiosxi/var/xi-sys.cfg
xiver='5.6.7'
scottwilkerson
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Re: Problem update NagiosXI via console

Post by scottwilkerson »

FLCUISIT wrote:I am having a similar issue. I ended up doing a manual update at the console, and that completed successfully. However, the GUI still shows that an update is in progress. Is there a way to clear that message out and validate that it has been updated?

# grep xiver /usr/local/nagiosxi/var/xi-sys.cfg
xiver='5.6.7'
You should be able to click the "Go back" button on that page
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FLCUISIT
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Re: Problem update NagiosXI via console

Post by FLCUISIT »

What "Go Back" button are you mentioning? I assume you are not talking the browser back button, nor is there one on the page.
scottwilkerson
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Re: Problem update NagiosXI via console

Post by scottwilkerson »

Sorry, I was getting ahead of myself, here is a procedure to fix the display
https://support.nagios.com/kb/article/n ... e-851.html
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Re: Problem update NagiosXI via console

Post by FLCUISIT »

Perfect - thanks for the help.
scottwilkerson
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Re: Problem update NagiosXI via console

Post by scottwilkerson »

FLCUISIT wrote:Perfect - thanks for the help.
No problem

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