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Problem update NagiosXI Again

Posted: Tue Dec 03, 2019 9:21 am
by eSailVite
Hi,

I have problem updating my nagios xi..

"Update in progress. Please wait. Update may take a few minutes" All the time

Can you help me?

Regards

Re: Problem update NagiosXI Again

Posted: Tue Dec 03, 2019 1:56 pm
by benjaminsmith
Hell @eSailVite,

Please follow the article below to clear the "Upgrade in progress" message and let me know if the issue is resolved.

Nagios XI - Reset Upgrade Status In Web Interface

If the upgrade was not successful, try logging into the terminal, run the following commands to upgrade manually:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

Re: Problem update NagiosXI Again

Posted: Thu Dec 05, 2019 5:40 am
by eSailVite
Hi,

It`s the third I do this.. Have I upgrade manually forever? Can you resolve my problem, please?

Regards

Re: Problem update NagiosXI Again

Posted: Thu Dec 05, 2019 10:39 am
by benjaminsmith
Hi @eSailVite,

Sorry about the inconvenience this is causing you. It's a known issue and not easily repeatable. We are planning to re-work the GUI upgrade in Nagios XI 5.7 to correct this. In the meantime, please use the manual upgrade on your system.

Thanks for your patience and let me know if you have any questions.

Re: Problem update NagiosXI Again

Posted: Tue Dec 17, 2019 4:21 am
by eSailVite
ok, thanks so much

Re: Problem update NagiosXI Again

Posted: Tue Dec 17, 2019 7:26 am
by scottwilkerson
eSailVite wrote:ok, thanks so much
Locking thread