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Check for updates hangs on Update in progess
Posted: Tue Apr 21, 2020 9:23 am
by brucej543
Current release Nagios XI 5.6.9. Going to start the update to latest level. Selected Check for Updates from Admin window. The update in progress line is display with a spinning wheel but no activity is being noted. The update in progress has been sitting with the spinning wheel for over 15 minutes.
Re: Check for updates hangs on Update in progess
Posted: Tue Apr 21, 2020 10:05 am
by brucej543
Killed session doing the update and attaching current profile
Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
Re: Check for updates hangs on Update in progess
Posted: Tue Apr 21, 2020 3:16 pm
by jbrunkow
It appears from your profile, that you are encountering some database errors. I recommend that you start by repairing the
Nagios database with the following command.
Code: Select all
/usr/local/nagiosxi/scripts/repair_databases.sh
ref=
https://assets.nagios.com/downloads/nag ... tabase.pdf
Then I recommend doing a manual upgrade using the following set of commands.
Code: Select all
cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
ref=
https://support.nagios.com/kb/article/n ... e-851.html