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Update hangs on "Update in progress"

Posted: Wed May 13, 2020 4:29 pm
by teh0015
Going through the web interface.
XI 5.5.10 on RHEL 6.10
Clicked check for updates then update.

It's been sitting at "Update in progress" for 15 minutes now.

Re: Update hangs on "Update in progress"

Posted: Wed May 13, 2020 4:50 pm
by scottwilkerson
Let's run the manual upgrade procedure if this hasn't completed
https://assets.nagios.com/downloads/nag ... ctions.pdf

If this goes through successfully you can reset the status following this
https://support.nagios.com/kb/article/n ... e-851.html

Re: Update hangs on "Update in progress"

Posted: Thu May 14, 2020 9:00 am
by teh0015
It never finished updating so shortly before your post I rolled back to the snap I took before starting.
I'll go through the manual procedure you linked to and post the results.

Re: Update hangs on "Update in progress"

Posted: Thu May 14, 2020 9:15 am
by scottwilkerson
teh0015 wrote:It never finished updating so shortly before your post I rolled back to the snap I took before starting.
I'll go through the manual procedure you linked to and post the results.
Sounds good!

Re: Update hangs on "Update in progress"

Posted: Thu May 14, 2020 9:56 am
by teh0015
That ran without a hitch and upgraded to 5.6.14
Thank you.


Now onto the ldap issue (I'll start another thread)

Re: Update hangs on "Update in progress"

Posted: Thu May 14, 2020 10:59 am
by scottwilkerson
teh0015 wrote:That ran without a hitch and upgraded to 5.6.14
Thank you.


Now onto the ldap issue (I'll start another thread)
Great!

Locking thread