Upgrade stuck?

[JohnFLi]

Trying to upgrade to latest version.
I used the GUI to update.

for over an hour it remains saying "Update in progress. Please wait. Update may take a few minutes."

I get the same message when going to the gui from a machine that never went to the gui before to eliminate a browser cache issue.

ANy ideas??

[benjaminsmith]

Hi John,

Sometimes the GUI update will hang, but it did complete the upgrade. What version does it say in the lower right corner of the screen or go to Admin > System Config > System Profile to verify.

If it did upgrade, follow the kb article below to clear the status.
https://support.nagios.com/kb/article/n ... e-851.html

Otherwise, try running a manual upgrade, and post any error output from the log if it fails. Run the following commands as root from the CLI.

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

Regards,
Benjamin

[JohnFLi]

actaully, found the issue.

I tried installing the upgrade manually......at that point it showed me the issue.

the upgrade didnt like my version of centos anymore.

tried inplace centos upgrade a few times.....failed.

so i made a centos 7 machine, installed nagios xi (same version as i had on the old box).......

did a nagios backup from teh old box, then restored nagios to teh new box......

then nagios upgraded without issue.


Thank you for your suggestion.

[benjaminsmith]

Hi,

so i made a centos 7 machine, installed nagios xi (same version as i had on the old box).......
did a nagios backup from teh old box, then restored nagios to teh new box......
then nagios upgraded without issue.

Great!. Glad to hear you got it migrated over to Cent 7 without issues.