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Upgrade stuck?
Posted: Tue Mar 09, 2021 4:12 pm
by JohnFLi
Trying to upgrade to latest version.
I used the GUI to update.
for over an hour it remains saying "Update in progress. Please wait. Update may take a few minutes."
I get the same message when going to the gui from a machine that never went to the gui before to eliminate a browser cache issue.
ANy ideas??
Re: Upgrade stuck?
Posted: Wed Mar 10, 2021 12:17 pm
by benjaminsmith
Hi John,
Sometimes the GUI update will hang, but it did complete the upgrade. What version does it say in the lower right corner of the screen or go to Admin > System Config > System Profile to verify.
If it did upgrade, follow the kb article below to clear the status.
https://support.nagios.com/kb/article/n ... e-851.html
Otherwise, try running a manual upgrade, and post any error output from the log if it fails. Run the following commands as root from the CLI.
Code: Select all
cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
Regards,
Benjamin
Re: Upgrade stuck?
Posted: Mon Mar 15, 2021 1:51 pm
by JohnFLi
actaully, found the issue.
I tried installing the upgrade manually......at that point it showed me the issue.
the upgrade didnt like my version of centos anymore.
tried inplace centos upgrade a few times.....failed.
so i made a centos 7 machine, installed nagios xi (same version as i had on the old box).......
did a nagios backup from teh old box, then restored nagios to teh new box......
then nagios upgraded without issue.
Thank you for your suggestion.
Re: Upgrade stuck?
Posted: Mon Mar 15, 2021 5:15 pm
by benjaminsmith
Hi,
so i made a centos 7 machine, installed nagios xi (same version as i had on the old box).......
did a nagios backup from teh old box, then restored nagios to teh new box......
then nagios upgraded without issue.
Great!. Glad to hear you got it migrated over to Cent 7 without issues.