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NRDP - Check Results Not Being Processed

Problem Description

In NRDP you experience the following symptoms:

  • You can access the the admin page

  • You are able to submit a check with the following results:

    • <result>
    • <status>0</status>
    • <message>OK</message>
    • <meta>
    • <output>1 checks processed.</output>
    • </meta>
    • </result>
  • The .ok and the check results are being dropped in /tmp/ INSTEAD of the folder specified in the config

 

Resolving The Problem

Upon investigation the check results folder has the following permissions:

drwxr-x--- 2 nagios nagios 4.0K Sep  3 15:40 checkresults

 

The write permission is missing from the group.

 

Execute the following commands to resolve the problem (adjust the location to suite your install):

chmod -R 770 /usr/local/nagios/var/spool/checkresults
service httpd restart

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

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