Home » Categories » Products » Nagios XI » Documentation » Nagios XI Mobile Interface

Working with Services on the Mobile Interface

Working with Services on Mobile

The mobile interface allows you to perform crucial mitigation and planning functions on your monitored services.

After you click on one of the service status or issue categories on the home page, service details and available service functions will be displayed.

To acknowledge a service issue:

  1. Click on the Acknowledge icon.

  2. Enter a comment in the Comment field.
  3. If you want acknowledgement to disable notifications until the service recovers, check the Sticky Acknowledgement checkbox.
  4. If you do not want an acknowledgement notification sent out to the appropriate contacts, uncheck the Send Notification checkbox.
  5. If you would like the service comment to remain once the acknowledgement is removed, check the Persistent Comment checkbox.
  6. Click Acknowledge Problem.

To schedule downtime:

  1.  Click on the Schedule Downtime icon.

  2. Enter a comment in the Comment field.
  3. Enter a start time and date for the downtime.
  4. Enter an end time and date for the downtime.
  5. Click on Schedule Downtime.

NOTE: Scheduled downtime allows users to set downtime for upcoming events, maintenance, and more without getting notifications.

When the scheduled downtime expires, notifications for this service will resume sending as normal. Scheduled downtimes are preserved during program shutdowns and restarts.

To enable/disable notifications:

  1. Click on the Disable/Enable Notifications icon.
  2. A verification will display on the top of the screen.

NOTE: When you choose to disable notifications for a service, notifications will not be sent for the service's issues until notifications are re-enabled.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Working with Hosts on the Mobile Interface
Viewed 875 times since Thu, Sep 10, 2020
Nagios XI Mobile User Interface
Viewed 1054 times since Tue, Sep 8, 2020