Nagios Support Forum

Hi @clangbecker, So you're saying that admins configured with SSO prior to 1.2 are unable to schedule downtime? Is your XI instance updated to 1.2? I just configured an admin user via SSO on my 1.2 machine and had no trouble scheduling downtime. Have you seen anything in your PHP logs when they atte...

If you update your xi_users table to InnoDB, you should be able to run the schema without issue. You can accomplish this with Nagios XI 2026R1.1.1 will have a script that will update the table engines for the nagiosxi database and will resolve this issue.

There seems to be an issue with SSO's individual user registration that arose from a merge conflict not being resolved properly. We have a partial fix completed internally and will have this issue resolved by 2026R1.1.2.

@xdatanet, If you're still encountering this issue, could you please show the results of this SQL command: SELECT ENGINE FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA = 'nagiosxi'; This will tell us whether your tables are using the InnoDB engine, which became the default around 2010 and is requ...

@wneville, Is there an open thread for enhancements for this integration? I would love to be able to add users without Nagios Core restarting every time I click "Configure User" You can post things like that here on the forum and request that we make an issue for them and we'll file those ...

Hello @mistyxray, What version of Nagios XI are you using? There was an issue where the login time wasn't being updated properly when logged in via SSO and a fix was implemented. The fix may have gotten overwritten by a merge conflict or have been on a different branch, so I want to verify whether y...

Hi @wneville,

Can you post the contents of /usr/local/nagiosxi/var/components/sso_integration.log? Are you sure you were configuring them to new users?

You can add multiple redirect URIs to the same app registration under the authentication tab to allow multiple XIs to use the same registration.

Your upgrade clearly failed given the error.

You can try importing the sql schema before upgrading to see what's going on there. What OS are you on? Have you made any modifications to the database?

Hello @xdatanet, Are you sure your upgrade went through properly? The upgrade process imports the sql schema in nagiosxi/nagiosxi-db/mysql/schema_80002.sql. You can import this into the nagiosxi table manually with mysql -u <root/nagiosxi> -p nagiosxi < ...../path/to/schema_80002.sql , but I suspect...

Hello @occ,

What version of XI did you upgrade from?