Nagios Support Forum

Hello @elinagios,

Once you move the dashlet, it won't be there to cause the problem if that is indeed the problem, so the upgrade should work.

Fresh installs of Nagios XI should have localhost as a host already configured. Are you saying you don't see this? This makes me think you likely have a database error. In /usr/local/nagiosxi/scripts, there will be a repair_databases.sh script that you can run that usually fixes issues like these. R...

Do you see anything in /usr/local/nagiosxi/var/components/sso_integration.log? I had fixed the pagination bug at some point, but it seems a merge conflict may have overwritten that fix. I'll take a look and see what's going on. Also, please verify that it's not just displaying them in a somewhat une...

The Run Check Command is not respecting custom variables. As @DoubleDoubleA stated, we have filed an issue and will get this fixed.

I forgot to mention, SSO logging wasn't implemented until 2026R1.

Hello @Mosiout,

The SSO logs are located in /usr/local/nagiosxi/var/components/sso_integration.log.

Please verify that your inheritance isn't being negated. Services have some very particular rules around whether they will and what they will inherit from their host. https://assets.nagios.com/downloads/nagioscore/docs/nagioscore/4/en/whatsnew.html Contact Inheritance - According to the documentatio...

Hello @davemulv1,

Have you tried repairing the database? https://assets.nagios.com/downloads/nag ... abases.pdf

It's hard to say for sure without digging in deeper, but that seems the most likely cause to me.

Here's our documentation on backing up/restoring/migrating XI: How To Back Up & Restore Your Nagios XI 2024 Or 2026
System

I believe 2026R1.0.1 is recent enough where a backup and restore should work between them.

Hello @Gonzalezenks,

What version of Nagios XI are you on? There was a fix for this issue on 2026R1. Are you continuing to encounter this after the fix was implemented?