Nagios Support Forum

Having an issue with Nagios XI randomly stopped alerting to PagerDuty. We had an outage that we were blind too, as well the box was unavailable but Nagios Checks showed OK for hours. Need the steps to validate what happened, why and that we can rely on this to work next time. This was working fine b...

We can send test email alerts to either of our internal SMTP servers with anonymous config, but host/service alerts are not being received by Contacts via email. Web console shows alerts were sent to users when taking a service down/up. Nagios Server's Maillog shows "PostFix" being used ??...

Nagios XI 2014 settings for services are not holding/keeping the following properties after being applied: • notification interval • check time • contact_group I set them manually for each service in the GUI. I use the Bulk Modification feature in the GUI. They disappear or are not settable. They ar...

Yes, I contacted sales this morning to get our support options and the soonest avail QuickStart is setup for tomorrow morning.
Thx

Don't understand why Nagios XI 2014 the latest version does not understand the working Nagios Core 3.5.x CFG files? We would have to spend days entering this stuff in manually to just determine if this fixes the unreliability with Nagios Core, and so we can get better than this protracted email supp...

Thanks this helps! Applying this and will reply back.

This core 4.0.5 parser shows missing references to host groups that the import process erased/ignored from the original files. I had to manually added them back in and match to the existing hostgroups Nagios comes with (windows-server), and got it working. It does not import the other resource assig...

Worked around the XI Import process documents that do not matching the XI 2014 version. We are using working object configuration files from the CORE version, and they finally Import and Verify and Write, but when you restart Nagios it fails with no details or reasons why to correct. Trying to Apply...