Update in progress. Please wait. Update may take...

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rkane
Posts: 114
Joined: Wed Aug 15, 2018 3:56 pm

Update in progress. Please wait. Update may take...

Post by rkane »

I kicked off an update hours ago, stuck on:
"Update in progress. Please wait. Update may take a few minutes."

Thoughts on what might be going on here?
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Update in progress. Please wait. Update may take...

Post by benjaminsmith »

Hello @rkane,

If the update has stalled, please log into the terminal as root user and run a manual upgrade instead.

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
Also, if you need to reset the upgrade status in the Web Interface, please follow the instructions below.
https://support.nagios.com/kb/article/n ... e-851.html
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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rkane
Posts: 114
Joined: Wed Aug 15, 2018 3:56 pm

Re: Update in progress. Please wait. Update may take...

Post by rkane »

Worked great, thank you. Feel free to close this thread.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Update in progress. Please wait. Update may take...

Post by benjaminsmith »

Worked great, thank you. Feel free to close this thread.
Glad to hear. We'll locked this up.

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