Problem update NagiosXI Again

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eSailVite
Posts: 22
Joined: Thu Feb 14, 2019 2:18 am

Problem update NagiosXI Again

Post by eSailVite »

Hi,

I have problem updating my nagios xi..

"Update in progress. Please wait. Update may take a few minutes" All the time

Can you help me?

Regards
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Problem update NagiosXI Again

Post by benjaminsmith »

Hell @eSailVite,

Please follow the article below to clear the "Upgrade in progress" message and let me know if the issue is resolved.

Nagios XI - Reset Upgrade Status In Web Interface

If the upgrade was not successful, try logging into the terminal, run the following commands to upgrade manually:

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
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eSailVite
Posts: 22
Joined: Thu Feb 14, 2019 2:18 am

Re: Problem update NagiosXI Again

Post by eSailVite »

Hi,

It`s the third I do this.. Have I upgrade manually forever? Can you resolve my problem, please?

Regards
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Problem update NagiosXI Again

Post by benjaminsmith »

Hi @eSailVite,

Sorry about the inconvenience this is causing you. It's a known issue and not easily repeatable. We are planning to re-work the GUI upgrade in Nagios XI 5.7 to correct this. In the meantime, please use the manual upgrade on your system.

Thanks for your patience and let me know if you have any questions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
eSailVite
Posts: 22
Joined: Thu Feb 14, 2019 2:18 am

Re: Problem update NagiosXI Again

Post by eSailVite »

ok, thanks so much
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Problem update NagiosXI Again

Post by scottwilkerson »

eSailVite wrote:ok, thanks so much
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