New forum user doesn't have access to Customer Support area
New forum user doesn't have access to Customer Support area
A new member of our team has an account on the forums, but doesn't have access to the Customer Forum area. How do we go about getting him access under our support contract?
-
benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: New forum user doesn't have access to Customer Support a
Hi Henry,
You can use the form below to add his support forum username to your account.
https://support.nagios.com/add-contact/
Let me know if you need any assistance or have questions.
You can use the form below to add his support forum username to your account.
https://support.nagios.com/add-contact/
Let me know if you need any assistance or have questions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
Re: New forum user doesn't have access to Customer Support a
Thank you. That is all we needed. You may close this post.
-
benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: New forum user doesn't have access to Customer Support a
Hi Henry,
Great! Thanks for the update.
Great! Thanks for the update.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!