This error is caused when upgrading to Nagios XI 2024R1.2.2.The error occurs when the XI upgrade cannot find the /usr/local/nagiosxi/var/xi-itype file. This file may have been deleted when an admin removed the contents of /usr/local/nagiosxi/var, to... Read More

This error occurs on Nagios 2024R1.1.3 when it has been upgraded from a previous version that had been using the Neptune Theme.    Some of our customers have been able to overcome this issue by simply clearing their cache and session tokens on... Read More

Please note that this issue has been resolved in Nagios XI 2024R1.1.4 Nagios XI - Upgrade Instructions for Nagios XI 2024 This error is caused on Nagios 2024R1.1.3 when the number 3 is used in the CCM Check Settings under "max check attempts"... Read More

When Linux distributions reach End of Life (EOL), it will no longer be possible to install or upgrade to new versions of Nagios software on them due to the lack of repositories for those EOL versions, as well as lack of Linux distribution support,... Read More

  Please note that this issue has been resolved in Nagios XI 2024R1.4.3 Nagios XI - Upgrade Instructions for Nagios XI 2024 You may experience that your login screen constantly flashes, or refreshes, after you have upgraded to Nagios XI... Read More

Max check attempts required field is missing issue When you create or modify a host or service, you may see an error if you did not enter anything in the Max Checks Attempt field, in the Check Settings tab. We have seen this on Nagios XI 2024R1.4.2... Read More

You can use the following table to ensure Operating System (OS) compatibility with your version of Nagios Software.    Operating System (OS) Supported Versions XI NLS NLS 2024R2+ NNA Fusion   Earliest Highest Earliest ... Read More

Overcoming lack of VMware SDK with VMware Wizard   Nagios has developed a new vSphere Wizard/plugin that uses Python, and no longer relies on the Perl SDK, which has been deprecated and removed from Broadcom’s assets. The vSphere Wizard/plugin... Read More

Upgrade error with XI and non-standard Broker Modules When upgrading to the most current version of XI, you may receive a message that we have identified non-standard NEB modules. This is due to an upgrade of Nagios Core, which is part of Nagios XI.... Read More

The Nagios XI default database changed from PostgreSQL to MySQL, since the initial release of XI 5.  If you see a notice after upgrading XI on your server to version 5.10.0, or later, to convert your PostgreSQL database to MySQL, it means you are... Read More