Home » Categories » Products » Nagios XI » Troubleshooting » Common Problems

Nagios XI - NSP: Sorry Dave, I can’t let you do that

Overview

Session protection was added to 2009R1.2C to prevent CSRF attacks. This code to do this caused some users to see this error. The problem was due to the user's browser caching older versions of the XI javascript code. In order to clear the cache and prevent this from happening, you need to clear your browser's cache. This is typically done (in Firefox) by holding down the shift key and clicking reload.

 

Another possible cause is that the server's time is out of sync with that of the browser. A detailed document that explains all the settings performed can be found here:

Documentation - Changing The System Time

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

1 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - CentOS 6 Installation Problems XI 2011R1.7 2011R1.8
Viewed 385 times since Tue, Feb 2, 2016
Nagios XI - WMI Authentication Problems
Viewed 768 times since Thu, Feb 25, 2016
Nagios XI - Installing XI Fails To Install Dependency pymssql
Viewed 527 times since Mon, Oct 17, 2016
Nagios XI - ERROR: PostgresQL not running - exiting
Viewed 368 times since Tue, Jan 26, 2016
Nagios XI - SNMPTT Service generates Cannot find module errors
Viewed 438 times since Sun, Apr 9, 2017
Nagios XI - How To Use CA Certificates With check_ldaps Plugin
Viewed 610 times since Tue, Jul 26, 2016
Nagios XI - Scheduled Reports Not Running
Viewed 394 times since Thu, Aug 10, 2017
Nagios XI - Modifying The Contents Of /usr/local/nagios/etc
Viewed 376 times since Tue, Jan 26, 2016
Nagios XI - Problems with $ Signs in the Check Command
Viewed 578 times since Tue, Jan 26, 2016
Nagios XI - Schedulded Backups No Longer Working
Viewed 540 times since Fri, Jun 3, 2016