Home » Categories » Products » Nagios XI » Troubleshooting » Common Problems

Nagios XI - Scheduled Reports Not Running

Problem Description

This KB article helps fix scheduled reports that are not running, you are not receiving the email that should be sent out.

 

Troubleshooting

The first step is to check the contents of the apache crontab file with the following command:

cat /var/spool/cron/apache

 

Once you've done this, go and schedule a report as a test.

After that, execute the command above to view the crontab file again.

 

If there is no change in the output, execute the following command:

grep crontab /var/log/httpd/*

 

If you see this error message:

You (apache) are not allowed to use this program (crontab)

The cron.allow file needs updating to resolve this issue.

 

Execute the following command to add the apache user to the /etc/cron.allow file:

echo apache >> /etc/cron.allow

 

Once you have made this change, go schedule the report again and the /var/spool/cron/apache should now be updated.

 

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - Schedulded Backups No Longer Working
Viewed 2208 times since Fri, Jun 3, 2016
Nagios XI - How To Test Check Commands From The Command-line
Viewed 12786 times since Tue, Jan 26, 2016
Nagios XI - Unable To Login Using Two Factor Authentication
Viewed 1587 times since Tue, Apr 10, 2018
Active Directory / LDAP - Troubleshooting Authentication Integration
Viewed 5054 times since Mon, Jun 26, 2017
Nagios XI - Apply Configuration Fails - Backend login to the Core Configuration failed
Viewed 3182 times since Tue, Aug 2, 2016
Nagios Core - Failed to register iobroker
Viewed 1645 times since Wed, Sep 20, 2017
Nagios XI - WMI Authentication Problems
Viewed 2788 times since Thu, Feb 25, 2016
Nagios XI - MySQL/MariaDB - Max Connections
Viewed 5353 times since Thu, Jun 2, 2016
Nagios XI - Configuration Applies, No Changes Take Place
Viewed 1983 times since Tue, Jan 27, 2015
Nagios XI - Crashed Database Tables
Viewed 22020 times since Tue, Jan 27, 2015