Home » Categories » Products » Nagios XI » Troubleshooting » Common Problems

Nagios XI - Scheduled Reports Not Running

Problem Description

This KB article helps fix scheduled reports that are not running, you are not receiving the email that should be sent out.



The first step is to check the contents of the apache crontab file with the following command:

cat /var/spool/cron/apache


Once you've done this, go and schedule a report as a test.

After that, execute the command above to view the crontab file again.


If there is no change in the output, execute the following command:

grep crontab /var/log/httpd/*


If you see this error message:

You (apache) are not allowed to use this program (crontab)

The cron.allow file needs updating to resolve this issue.


Execute the following command to add the apache user to the /etc/cron.allow file:

echo apache >> /etc/cron.allow


Once you have made this change, go schedule the report again and the /var/spool/cron/apache should now be updated.



Final Thoughts

For any support related questions please visit the Nagios Support Forums at:


0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - Schedulded Backups No Longer Working
Viewed 1737 times since Fri, Jun 3, 2016
CCM says unapplied changes exist, but none listed
Viewed 1098 times since Mon, Feb 27, 2017
Nagios XI - MySQL/MariaDB - Max Connections
Viewed 4186 times since Thu, Jun 2, 2016
Nagios XI - SNMPTT Service generates Cannot find module errors
Viewed 1255 times since Sun, Apr 9, 2017
Nagios XI - Performance Graph Problems
Viewed 4029 times since Fri, Dec 19, 2014
Nagios XI - ERROR: unable to open include file: /etc/mrtg/conf.d/xxxxxxx.cfg
Viewed 2022 times since Wed, Jun 1, 2016
Nagios XI - ERROR: unable to open include file: conf.d/*.cfg
Viewed 1501 times since Sun, May 29, 2016
Nagios XI - Missing localhost Alerts
Viewed 2215 times since Sun, Nov 5, 2017
Nagios XI - Scheduled Downtime Not Working
Viewed 1468 times since Mon, Oct 10, 2016
Nagios XI - Core 4 Load Spikes on 1.75 and 7 Hour Intervals
Viewed 997 times since Mon, Jan 25, 2016