Home » Categories » Multiple Categories

NDOUtils - Message Queue Exceeded

Problem Description

In Nagios you experience the following symptoms:

  • Missing hosts or services or status data
  • Takes a very long time to restart the Nagios process
  • Unusually high CPU load
  • A flood of messages in the /var/log/messages related to ndo2db like:
    ndo2db: Error: max retries exceeded sending message to queue. Kernel queue parameters may neeed to be tuned. See README.
    ndo2db: Warning: queue send error, retrying...


In addition to this, you may see multiple queues for the nagios user when executing the following command:

ipcs -q


The following output is produced:

------ Message Queues --------
key msqid owner perms used-bytes messages
0xee070002 1409024 nagios 600 100672512 98313
0x50070002 1441793 nagios 600 0 0




NDOUtils uses the operating system kernel message queue. As the amount of messages increases the kernel settings need to be tuned to allow more messages to be queued and processed.



Resolving The Problem

First identify the values you are currently using:

grep 'kernel.msgmnb' /etc/sysctl.conf
grep 'kernel.msgmax' /etc/sysctl.conf
grep 'kernel.msgmni' /etc/sysctl.conf


The following output is produced (or similar):

kernel.msgmnb = 131072000
kernel.msgmax = 131072000
kernel.msgmni = 256000

If the settings are not already defined then no output will be displayed for that command and will need to be defined in the /etc/sysctl.conf file.


For msgmnb and msgmax the same value should be used for both. Recommended values are:

  • 131072000
  • 262144000


For msgmni the recommended value is:

  • 512000


Values higher than these may not be the solution to your problem unless you have a high performance server.


For msgmnb and msgmax the following commands will update /etc/sysctl.conf with increased values. This example will increase them to 262144000.

sed -i 's/^kernel\.msgmnb.*/kernel\.msgmnb = 262144000/g' /etc/sysctl.conf
sed -i 's/^kernel\.msgmax.*/kernel\.msgmax = 262144000/g' /etc/sysctl.conf


The following commands are for the msgmni option. For the grep command you executed previously:

If it did not return output, this command will add the setting to the /etc/sysctl.conf file:

echo 'kernel.msgmni = 512000' >> /etc/sysctl.conf

If it did return output, this command will update the setting in the /etc/sysctl.conf file:

sed -i 's/^kernel\.msgmni.*/kernel\.msgmni = 512000/g' /etc/sysctl.conf



After making those changes, execute the following command:

sysctl -p


The following output is produced (or similar):

net.ipv4.ip_forward = 0
net.ipv4.conf.default.rp_filter = 1
net.ipv4.conf.default.accept_source_route = 0
kernel.sysrq = 0
kernel.core_uses_pid = 1
net.ipv4.tcp_syncookies = 1
kernel.msgmnb = 262144000
kernel.msgmax = 262144000
kernel.shmmax = 4294967295
kernel.shmall = 268435456
kernel.msgmni = 512000

You can see the increased values have been applied to the kernel.


You need to restart services using the commands below:

RHEL 6 | CentOS 6 | Oracle Linux 6 | Ubuntu 14

service nagios stop
service ndo2db restart
service nagios start


RHEL 7 | CentOS 7 | Oracle Linux 7 | Debian | Ubuntu 16/18

systemctl stop nagios.service
systemctl restart ndo2db.service
systemctl start nagios.service


Once you have completed these steps you should check the message queues by executing the following command:

ipcs -q


If you see more than one queue for the user nagios execute the following command to clear the queues:

for i in `ipcs -q | grep nagios |awk '{print $2}'`; do ipcrm -q $i; done


You can then watch the queues for 10-15 minutes to ensure they are being processed:

watch ipcs -q


To stop watching the queues press Ctrl + C on the keyboard.



Other Recommendations

If you find the message queue is not being processed quickly enough the problem may be related to MySQL / MariaDB. Make sure that the DB server has enough CPU and memory resources and if the DB server is on the same server as the Nagios server you should look at offloading the DB to a dedicated server.



Final Thoughts

For any support related questions please visit the Nagios Support Forums at:


0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - Bandwidth Graphs Showing 0Mb/s in Non-English Systems
Viewed 1482 times since Fri, Dec 19, 2014
Nagios XI - Apply Configuration Never Completes
Viewed 3096 times since Tue, Jan 27, 2015
Nagios XI - WMI Authentication Problems
Viewed 1753 times since Thu, Feb 25, 2016
Nagios XI - Problems with $ Signs in the Check Command
Viewed 1451 times since Tue, Jan 26, 2016
Nagios XI - Error while converting SVG
Viewed 667 times since Thu, Aug 3, 2017
Nagios XI - Installing Latest SourceGuardian Loaders
Viewed 1053 times since Mon, Jun 18, 2018
Nagios XI - Notifications Not Sending In XI 5.3.0
Viewed 886 times since Tue, Oct 4, 2016
Nagios XI - MySQL/MariaDB - Max Connections
Viewed 3322 times since Thu, Jun 2, 2016
Nagios XI - MSSQL Wizards - Adaptive Server connection failed
Viewed 2087 times since Thu, Aug 3, 2017
Nagios XI - Troubleshooting Reports
Viewed 966 times since Wed, Dec 5, 2018