Home » Categories » Products » Nagios XI » Troubleshooting » Common Problems

Nagios XI - Some BPI Checks Show "Unknown BPI Group Index" After Upgrade

Problem Description

When upgrading Nagios XI above version 5.6.5, BPI checks which were dependent on hostgroups or servicegroups would change from their usual status to "Unknown BPI Group Index"..



The fix for this issue involves editing affected checks in the Core Config Manager. Modify affected hosts and services by going to Configure -> Core Config Manager, and clicking "Hosts" or "Services", then clicking the "Edit" button  (wrench icon) to the right of the affected host or service.

You will need to edit the host or service and prepend the $ARG1$ value with hg_ (if it's a hostgroup) or prepend it with sg_ (if it's a servicegroup).

After editing, click the "Run Check Command" button to verify that the new command works. After the change has been applied to all affected hosts and services, go to Quick Tools -> Apply Configuration to finalize your changes.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - Core 4 Load Spikes on 1.75 and 7 Hour Intervals
Viewed 1004 times since Mon, Jan 25, 2016
Backups are not being generated due to tar creation errors
Viewed 162 times since Thu, Feb 27, 2020
Nagios XI - Empty Screen for Wizard, Component, Dashlet
Viewed 1292 times since Wed, Jan 27, 2016
Nagios XI - WMI Troubleshooting
Viewed 5961 times since Mon, Apr 24, 2017
Nagios XI - Display All Scheduled Reports
Viewed 1136 times since Wed, Oct 12, 2016
Nagios XI - Defining Global Environment Variables
Viewed 2501 times since Thu, Mar 17, 2016
NDOUtils - Message Queue Exceeded
Viewed 4389 times since Thu, Jan 21, 2016
Nagios XI - MRTG Reports SNMP_Session Errors
Viewed 1086 times since Wed, Jul 27, 2016
Nagios XI - Scheduled Downtime Not Working
Viewed 1472 times since Mon, Oct 10, 2016
Nagios XI - Can’t Log Into The Web Interface
Viewed 15857 times since Tue, Jan 27, 2015