Home » Categories » Products » Nagios XI » Troubleshooting » Common Problems

Nagios XI - Some BPI Checks Show "Unknown BPI Group Index" After Upgrade

Problem Description

When upgrading Nagios XI above version 5.6.5, BPI checks which were dependent on hostgroups or servicegroups would change from their usual status to "Unknown BPI Group Index"..

 

Resolution

The fix for this issue involves editing affected checks in the Core Config Manager. Modify affected hosts and services by going to Configure -> Core Config Manager, and clicking "Hosts" or "Services", then clicking the "Edit" button  (wrench icon) to the right of the affected host or service.

You will need to edit the host or service and prepend the $ARG1$ value with hg_ (if it's a hostgroup) or prepend it with sg_ (if it's a servicegroup).

After editing, click the "Run Check Command" button to verify that the new command works. After the change has been applied to all affected hosts and services, go to Quick Tools -> Apply Configuration to finalize your changes.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios XI - CentOS 6 Installation Problems XI 2011R1.7 2011R1.8
Viewed 909 times since Tue, Feb 2, 2016
Installation errors on customized corporate builds of CentOS or RHEL
Viewed 2157 times since Tue, Jan 26, 2016
Nagios XI - Apply Configuration Never Completes
Viewed 3177 times since Tue, Jan 27, 2015
NRPE - Agent and Plugin Explained
Viewed 14041 times since Fri, Jul 14, 2017
Nagios XI - Hosts Pending/Gray
Viewed 2428 times since Tue, Jan 6, 2015
Nagios XI - Reset Upgrade Status In Web Interface
Viewed 2248 times since Tue, May 7, 2019
Active Directory / LDAP - Troubleshooting Authentication Integration
Viewed 3268 times since Mon, Jun 26, 2017
Web Browser Reports 330 Error Content Encoding
Viewed 957 times since Tue, Mar 7, 2017
Nagios XI - Notifications Not Sending In XI 5.3.0
Viewed 918 times since Tue, Oct 4, 2016
Nagios XI - STRICT_TRANS_TABLES
Viewed 1187 times since Thu, Nov 16, 2017