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Nagios XI - Resolving "Cannot connect to database" Error - Core Config Manager

Problem Description

You can access the Nagios XI interface, but can't seem to access the Core Configuration Manager.

 

Resolving The Problem

Access the Admin >Reset Security Credentials page and reset the subsystem credentials.

Run the following command from the shell:

touch /usr/local/nagiosxi/html/config.inc.php

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/

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